Hello Lan,
I am now back home and I just wanted to send a word to thank you again for all your help. Despite my misunderstanding, the train travel was perfect, everything was in order in the end, and we also really enjoyed the trip we booked with you to Halong Bay. I just want to make sure that what reaches you is my gratitude and my respect for your professionalism 🙂
If I can leave a review anywhere to help with your visibility online, please let me know, and thank you again for all your help, your prompt assistance and availability when needed, and all your clear answers during our email exchanges 🙂
I wish you all the best!
Kind regards,
Iulia