Dear Mr Mike & Mrs Alice,
Just a brief note now that we are all home to express our sincere thanks to you both for your efficient and hard work in arranging the whole of the Vietnam tour component of “SEART’16”.
The whole trip ran like clockwork and all my passengers enjoyed the experience immensely. In short, the Railtour was a great success due to your careful planning.
The three guides that you selected to lead us each had very different personalities. Their knowledge and experience meant that everything ran smoothly, all connections were made easily and they anticipated potential issues that may have created difficulties. A strong point was that each of them quickly assessed the mood and aspirations of our group and responded positively in the relaxed atmosphere that prevailed.
It was also great to meet Alice from your office and have her accompany us to Sapa and later to see us off on the train to Hue.
We will probably not be visiting Vietnam again for some years but when we do you can be rest assured that we will return to “Vietnam Impressive”!
Again, with very many thanks,
Best Regards
John